7vipPrivacy Policy

This page describes what we collect when you use 7vip and how we keep that data protected. Our approach centres on transparency: we tell you upfront what information we gather, why we need it, and who may access it.

We at 7vip operate an online entertainment service available where local law permits. When you open an account, fund it via DANA or another payment method, or join a live baccarat table, you share personal data with us. This policy explains our commitments to safeguard that information.

What we collect on 7vip

We collect your email address and phone number when you register. We also gather your full name, date of birth, and residential address — these are required for account verification. We do not ask for financial information beyond what is necessary to process withdrawals.

When you fund your account using DANA, e-wallet, mobile banking, or a bank transfer (local payment, online payment, e-wallet, mobile banking), your payment processor handles the transaction. We receive only a confirmation that your deposit succeeded; we do not store your card numbers or e-wallet credentials.

Note: We collect your IP address and device type to detect fraud and ensure account security. This data helps us spot unusual login attempts from a new city or device.

We also record your activity on 7vip — which matches you view (Liga 1, Champions League), which live tables you join, and how long you spend on each game. This information helps us understand which features work well and where we can improve.

How we use your data

Our primary purpose is to operate your account and process your transactions. When you request a withdrawal during Idul Fitri or after a Piala AFF match, we verify your identity to confirm the money reaches the correct account.

We use your email and phone to send you account alerts — password changes, login notifications from a new device, or confirmation that your withdrawal is being processed. We do not send marketing messages unless you opt in.

We share your data with third-party processors only when necessary. Our payment gateway partner in Jakarta handles deposit and withdrawal flows. Our hosting provider stores your account data on secure servers. We do not sell your information to advertisers or data brokers.

Your rights on 7vip

  • You may request a copy of all data we hold about you.
  • You may ask us to correct inaccurate information (e.g., a misspelled city name in your profile).
  • You may request deletion of your account and associated data, subject to legal retention periods.
  • You may withdraw consent to receive communications at any time.

To exercise any of these rights, contact our support team via the support channel on your 7vip account. Include your account email and a clear description of your request. We aim to respond within 10 business days.

Our 7vip commitments and legal basis

We encrypt all data in transit and at rest using industry-standard TLS and AES encryption. Our servers sit outside your jurisdiction, but we apply the same security standards regardless of location. Two-factor authentication (SMS or authenticator app) is optional; we recommend it to prevent unauthorized account access.

We retain your account data for as long as your account is active. If you delete your account, we keep only what law requires — typically transaction records for tax or fraud investigation, usually for three years.

Our legal basis for collecting your data is the contract you enter when you agree to our terms. We also have a legitimate interest in preventing fraud and money laundering, which is why we ask for identity verification during account setup and before large withdrawals.

Cookies and tracking on 7vip

We use cookies to keep you logged in and to remember your preferences (e.g., preferred language or favourite sports markets). These are functional cookies, not tracking cookies. We do not use third-party tracking pixels.

You may disable cookies in your browser settings, but doing so may limit account functionality. For example, you may be logged out after each page refresh.

Contact 7vip

If you have questions about this policy or wish to request your data, reach out through the support form in your 7vip account. We do not publish a public email address for privacy requests, as this helps us verify your identity before disclosing account information.

Our commitment is to be transparent about what we collect, why we collect it, and how we protect it. If our practices change, we will update this page and notify you via your registered email address.

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